Privacy Policy
Introduction
Today's Voice Africa ("we", "us", "our") is committed to protecting and respecting the privacy of all visitors and users of tova.co.za ("the Site"). This Privacy Policy outlines our practices and procedures regarding the collecting, handling, and securing of your personal information. This document is crafted in compliance with the Protection of Personal Information Act (POPIA), aimed at ensuring that personal information is processed responsibly and transparently, providing you, the user, with assurance about the manner and purposes for which your data is processed. This policy covers all personal data collected during your interactions with the Site, whether via direct visits, use of our services, or communication with our team.
Collection of Personal Information
We collect personal information that you voluntarily provide when you use our website, such as when you register for an account, subscribe to our newsletter, participate in an event or contest, or otherwise contact us. This information may include your name, email address, contact details, and any other information you choose to provide. Additionally, we collect technical data automatically as you navigate through the site. This includes usage details, IP addresses, and information collected through cookies and other tracking technologies. The collection of this information helps us to improve our website and deliver a more personalized service.
Use of Collected Information
The information we collect from you may be used in one of the following ways: to personalize your experience (your information helps us to better respond to your individual needs); to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you); to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); to process transactions; to administer a contest, promotion, survey or other site feature and to send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. Data collected is not only crucial to offering you better services but ensures we maintain transparency and accountability in our processes.
Protection of Personal Information
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI scanning to actively protect our servers from hackers and other vulnerabilities. We take serious steps to protect the data we collect from you from unauthorized access, alteration, disclosure, or destruction. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
Contact Information
If you have questions or concerns regarding this Privacy Policy, you can contact us via email at [email protected]. For postal queries or formal communication, you may reach us at P.O. Box 30007-00100, Nairobi, Kenya. We are committed to resolving complaints about your privacy and our collection or use of your personal information. For inquiries, suggestions, or complaints, you may contact the owner and data controller, Mr. Dorian Mayfield, for further clarification.